Recently, a user on Sony Alpha subreddit reported an issue with his a7 III when a SanDisk Extreme Pro 128GB SDXC UHS-I Card is inserted. They were looking for an advice from fellow Sony users, but as it turned out – many more of them have had the same issue with the same memory card type.

The user shadyashell described the problem like this:

They asked for an advice on solving the issue, but more users replied that they have the same problem when inserting this specific memory card into their Sony a7 III. When the new firmware was released, the users believed that would solve the problem. However, a few of them reported that the issue persisted. Redditor dany74m claims that they contacted Sony and that “they officially recognized the problem:” Sony has confirmed to DPReview that they’re “investigating the claims,” so it’s still not clear what caused this issue and how it will be resolved. We will continue to follow the case and update the article with the news. Have you experienced the same problem? [via DPReview]